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Downloading problems are extremely rare and are generally easily rectified.

Before requesting any technical support please check the following points:

If Are you having a problem downloading the PDF File

1. Are you running the up-to-date version of Adobe Acrobat Reader. If not you can download the latest version for FREE at http://get.adobe.com/reader/

2. Have you tried to download and open other PDF files from the net. Did they work?

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